Privacy Policy

At Dumani Naturals, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, we may collect the following information:

  • Personal details (name, email, phone number, billing/shipping address).

  • Payment information when placing an order.

  • Browser, device, and IP address for analytics and security purposes.

  • Any details you provide when contacting us through forms or emails.

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders.

  • Provide customer support and respond to inquiries.

  • Improve our website, services, and user experience.

  • Send updates, promotional offers, or newsletters (only if you subscribe).

  • Ensure security, fraud prevention, and compliance with legal requirements.

3. Sharing of Information

We do not sell, rent, or trade your personal data. Information may only be shared with:

  • Trusted third-party service providers (payment gateways, shipping companies, etc.).

  • Legal authorities if required by law or to protect our rights.

4. Cookies & Tracking

Our website uses cookies to enhance browsing, analyze traffic, and personalize your experience. You can disable cookies in your browser settings, but some site functions may not work properly.

5. Data Security

We use industry-standard security measures to protect your data. However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

As a customer, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections to inaccurate information.

  • Request deletion of your personal data (subject to legal obligations).

  • Opt out of marketing communications at any time.

7. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of these external websites.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

For questions or concerns about our Privacy Policy, please contact us:
📧 Email: dumaninaturals@gmail.com
📞 Phone: 0310-5183672
🏢 Address: Flat 4A, Husnain Plaza, Kurri Road, Rawalpindi, Paksitan